Job Title:  Supervisor, Supplier Billing Collector

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Supplier Billing Supervisor is responsible for directing, monitoring, completing, and supporting all supplier billing-related transactions processed by the Shared Services staff for the divisions.

Primary Responsibilities

• Supervise the work of Supplier Billing Collectors ensuring collection of past due invoices. Reorganize work priorities and backlogs as required.
• Provide Collectors with guidance on recovering outstanding balances on the supplier aging.
• Monitors the daily, weekly, and monthly performance on the collectors and conducts meetings with Collectors to address any performance issues as necessary.
• Prepares monthly status reports and distribute to the Leadership team.
• Recommends for write offs invoices deemed uncollectable to divisional controllers.
• Implement strategies to recover outstanding items on the aging report.
• Provide training to all new and existing Supplier Billing collectors.
• Trains divisional and other department users on Supplier Billing concepts and processes in SAP.
• Train suppliers on Supplier Billing portal navigation.
• Initiates and participates in business process improvement activities.
• Recommends and implements effective and efficient processes.
• Researches all discrepancies of invoices and coordinates with division personnel to determine proper resolution of issues.
• Prepare special supplier analysis and other special projects, as needed.
• Maintains all Supplier Billing training documentation regarding collection, updating as necessary.
• Review setup of supplier billing accounts, representative accounts, grant and fund accounts for all suppliers.
• Recruit, interview, and select employees for hire. 

Additional Primary Responsibilities

• Motivates and communicate with staff.
• Prepares and conduct annual performance report for all collectors.
• Handles staff progressive disciplinary action.
• Validate processes documents are linked in SAP.
• Provide excellent customer service by researching and resolving internal and external customer issues.
• Compile aging report and distribute weekly and monthly matrix within the department.
• Supports internal and external audit activities, as required, to ensure that auditors are provided with the necessary information to complete their audits timely.
• May telecommute but must reside near Dallas, TX office or Miramar, FL headquarters.

Minimum Qualifications

• Bachelor’s degree in accounting, business administration or related field, plus 2 years of experience as a Supplier Billing Collector.
• Demonstrated experience in Inventory costing; Credit memo application; Cost accounting and finance principles; Researching outstanding invoices related to product transfers; Business Warehouse; SG Proof; and Billing Direct.

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands include a considerable amount of time walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.