Job Title:  Senior Director Identity & Access Management

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Senior Director of Identity & Access Management leads the teams responsible for the Enterprise Identity Provider, Identity Governance and Administration platform and Access Management organization.  The role is responsible for defining the strategic vision and mission of the identity and Access Management (IAM) capability for both the Enterprise and non-employee requirements.  The individual will lead design, engineering and delivery teams focused on building secure, scalable IAM solutions across cloud-native, hybrid, and multi-cloud environments for customer (CIAM), B2B and workforce identity use cases. 

Primary Responsibilities

• Communicates with upper-management and internal clients to identify needs and evaluate alternative business solutions
• Oversees and manages application development and maintenance or infrastructure efforts across SGWS
• Proactively works with IT Architecture team to design a robust, flexible set of services and capabilities that are efficient and cost effective
• Proactively advises on technology options and innovation for the business
• Serves as a partner in providing leadership for technology solutions and implementations, ensuring that a “fit for purpose” solution is designed
• Knows business process to allow IT to create new applications and make enhancements to existing applications required by the funds and third-party business at a high velocity
• Manages rolling three-year technology roadmaps and vision/strategy for each system and dataset ensuring adherence to a defined enterprise architecture and set of standards
• In partnership with the Project Management Office (PMO), is responsible for delivering on the business cases
• Manages the technology teams through also phases of the SDLC, also overseeing delivery
• Responsible for the delivery of required technology components on time and on budget
• Support – Escalations go directly to the technology teams
• DevOps – standardize application development tools, standard process/practice, enterprise architecture, continuous deployment, and application monitoring capabilities
• Maintains and develops strong understanding of functional partner needs and strategic priorities
• Mentors, develops, motivates, and coaches teams to work collaboratively and effectively
• Works cross functionally across ETP and outside of ETP with key business stakeholders in and outside of SGWS

Primary Responsibilities Part II

• Applies significant knowledge of industry trends, developments, and capabilities to address and improve business capabilities
• Develops ROI analysis to help justify and maximize business and IT investments
• Develops budget and manages work to budget
• Ensures that solutions and services deliver at or above expected business value
• Translates business needs into effective and improved processes and/or technical solutions or services coordinating with associated technology partners both internally and externally
• Identifies and translates functional needs and goals into business case driven strategic roadmaps and executable portfolios of activities to achieve the business outcomes
• Keeps abreast of technological changes, trends and innovations in the information business applications/systems field and provides technical support and direction
• Monitors technology investment, risk, and opportunity while providing clear and consistent communication to Sr. IT leadership
• Expands adoption of existing technology, where appropriate, to leverage enterprise solutions that meet or exceed business-partner demands
• Manages and responds to business-partner feedback, working closely with the technical application development teams to drive continuous improvement and efficiency
• Develops and recommends changes to systems, policies, and procedures
• Creates measures for successful execution, including policies, processes, procedures, and controls
• Educates ETP and business stakeholders on relevant technology capabilities to enable better IT solutions

Preferred Qualifications

• Master’s Degree
• The ideal candidate will bring 10+ years of deep experience in IAM security, with a strong foundation in IT and Cloud security architecture.
• Strong expertise in directory services, SSO, identity federation, MFA, identity governance and administration (IGA), and CIAM platforms.
• Hands-on experience with platforms such as
  • Access Management: Ping / ForgeRock, Okta, Auth0, Entra
  • Identity Governance: Saviynt, SailPoint, Veza
  • Microsoft Identity / Infrastructure: Azure AD, AWS IAM, AWS KMS, AWS Secrets Manager
• Ability to guide stakeholders, align security architecture with business goals, and drive adoption of modern IAM frameworks across complex environments.
• Proficient with Scrumban, XP, Kanban, Lean, and other Agile frameworks
• Proficiency with Office365
• Experience leading Agile teams
• Proficient in managing program budget, risk, and issues
• Experience in food and beverage, CPG or distribution industry

Minimum Qualifications

• Bachelor’s degree and formal education in relevant disciplines (Business, Engineering, Information Systems, Computer Science, Mathematics or relevant degree)
• 12+ years of business technology leadership/management role
• Executive presence
• Strong business acumen and experience is required
• Strong track record of successful appointments in similar roles within IT
• History of strong client support through technology management
• Experience managing large technology teams
• Successful track record with managing offshore/onshore resources
• Delivers Results
• Drives Vision & Purpose
• Strong Business Acumen
• Problem Solver
• Strategic Thinker
• People Management
  • Servant Leadership
  • Builds Strong Teams
  • Coach
  • An inspiring and motivational leader
  • Adapts management style to each member of the team to achieve optimum results
  • Clarifies roles, responsibilities, and expectations clearly
  • Establishes and communicates clear priorities and sense of direction
• Communication
  • Excellent presentation and facilitation skills
  • A good listener and collaborator who partners closely others
  • Expresses ideas in a clear, fluent, and concise manner to both technical, and non-technical audiences
  • Written and oral arguments are compelling and responsive to the needs of the audience
• Leading Change
  • Passionate about current trends and practices and knows when it’s the right time to adopt something new
  • Acts as a catalyst to change and stimulates others to change
  • Challenges the status quo and champions new initiatives
  • Develops an effective action plan to implement change and monitors results
  • Recognizes when change is necessary

Minimum Qualifications Part II

• Strategic Approach
  • Able to stand back from immediate problems to focus on more far-reaching ideas
  • Develops a strategic plan to realize the vision
  • Revises and adjusts strategy considering changing circumstances
  • Takes a long-term view of organizational success
  • Works to clarify long term organizational goals
• Influence
  • Articulates the key points persuasively
  • Directly and indirectly impacts the decisions/opinions of others
  • Mobilizes people into action
  • Negotiates skillfully
  • Is practical
  • Strong desire to deliver in complex environments
  • Provide leadership to the team with the ability to lead by mapping and defining tactical as well as strategic solutions for the business
  • Has strong creative mind-set and problem-solving ability, passion for innovation
  • Can build high performance teams, is team-focused, and leads from the front
• Demonstrated ability to size and estimate complex technology projects
• Demonstrated ability to execute on complex technology projects in uncertain environments
• Proven track record of driving initiatives to completion in complex environments
• Able to provide strong leadership in difficult context
• Measures personal success through impact on business results, and client service
• Exceptional written, verbal and presentation communication skills
• Native ability to function in multiple roles simultaneously, and demonstrates key attributes for working at the next level of seniority
• Demonstrated hands on leadership of large-scale process development / improvement initiatives
• Track record of coaching and collaborating with Scrum Master(s) to deliver value
• Experience engaging directly with stakeholders to define mission value, prioritize work and build intellectual capital in Agile techniques
• Ability to build, coach and lead teams with Agile delivery values
• Agile Delivery Values
  • Openness – Team and stakeholders agree to be open about all work and challenges
  • Commitment – Personally commit to achieving the goals of the team
  • Respect – Respect your team members to be capable and independent
  • Courage – You have courage to do the right thing and work on tough problems
  • Focus – Everyone focus on the work in the sprint and the goal of the scrum team; rise and fall as a team

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or adding machine
• Physical demands with activity or condition may include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.