Job Title:  Mgr Last Mile Delivery

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Last Mile Delivery Manager supports Outbound Logistics, focusing on improving Delivery Routing, Fleet Utilization, Data Integrity, Technology, and Customer Service Levels to drive savings and reduce operational expenses.

Primary Responsibilities

• Define & implement standard operating procedures utilizing routing & dispatching software
• Identify operational risks and collaborate to create and implement solutions to ensure data integrity across platforms; Create, recommend and implement solutions to improve
• Track and monitor site-specific performance related to all Last Mile and Outbound Metrics
• Lead and support Change Management efforts across all sites and SCO activities
• Identify both negative and positive trends in site performance through data analysis
• Share best practices from well-performing sites and develop local market strategies to increase efficiencies and reduce costs
• Monitor and resolve Service Now Tickets related to Last Mile requests & conflicts
• Collaborate with ETP/OCC on related outages, upgrades and future development needs
• Join production-related escalation efforts to mitigate and resolve critical production issues
• Conduct regular performance status meetings with local sites
• Conduct platform collaboration summits consistently across the organization for Last Mile & Outbound communities

Additional Primary Responsibilities

• Identify and coordinate skill improvements/trainings for local teams
• Support Senior Last Mile Leadership regarding communication & presentations to Regional & National Ops and Supply Chain Leadership
• Ensure that sites are meeting expectations related to routing & dispatching
• Provide support and guidance to local sites when needed
• Collaborate with local sites, tangential SCM departments and SGWS Vendors to develop solutions in routing software, OTC, WMS, WCS & SEPOD technologies to improve order processing, shipping, data accuracy, processing times and overall performance to help drive savings
• Routine smoke testing in software sandbox and QA environments, where applicable, to vet vendor software updates before deployment
• Support Supply Chain Improvement endeavors when called upon
• Assist with Go Live execution for all SCO functions
• Perform other job-related duties as assigned

Minimum Qualifications

• Bachelor’s degree
• 8 years’ experience in Logistics & Delivery
• Excellent written, verbal, analytical and problem-solving skills

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 65lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.