Job Title:  Director Enterprise Resiliency Programs

What You Need To Know

Open your future to incredible career potential. Work for an industry-leader who invests in their people. Southern Glazer’s Wine & Spirits is North America’s preeminent wine and spirits distributor, as well as a family-owned, privately held company with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity.

As a full-time employee, you can choose from a full menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

At Southern Glazer’s, you’ll enjoy an environment where continuous learning and growth are supported and experience a culture where you are respected, and your voice is heard. If you’re looking to fill your glass with opportunity, come join our FAMILY.

Overview

Southern Glazer’s Wine & Spirits (SGWS), the world’s preeminent distributor of wine and spirits, is currently seeking to hire an experienced professional to support the continued maturity of the corporate Business Continuity program which sustains our sales, customer service, logistics, and distribution operations nationwide.

This position reports to the National Senior Director, Business Continuity. It is a highly visible position that will collaborate with staff at all levels of the organization to implement a comprehensive Business Continuity program to enable Southern Glazer’s to efficiently plan for and respond to a business interruption event. The responsibilities of this position include coordinating the design, development, maintenance, and testing of the Business Continuity plans for all critical functional areas and business processes. This “hands-on” role includes being tactical in conducting organizational research; performing business impact analyses; developing program policies; writing detailed continuity plans and procedures; coordinating testing and exercise activities; building training curriculums; and distributing outreach and awareness communications.

Primary Responsibilities

• Own the “Project Resilience” enterprise continuity project portfolio, responsible for the management and development of a comprehensive set of detailed Business Continuity plans and incident response playbooks for all critical corporate functional areas
• Work with functional leadership teams to provide business continuity leadership and subject matter expertise to conduct business impact assessments, identify critical processes, define recovery objectives, and map critical interdependencies for all critical business processes
• Perform risk analyses of all functional areas to identify points of vulnerability, single-points-of-failure, and evaluate risk avoidance, mitigation strategies, and resiliency initiatives
• Create strategies and tactical activities to assess the operational resiliency, readiness, viability, and weaknesses of all Business Continuity plans, protocols, and procedures
• Respond to business interruption events and assist functional leadership teams with the expedient recovery of impacted business processes by coordinating all required response, recovery, and resumption activities, which includes the execution of all relevant Business Continuity plans
• Develop policies, procedures, templates, standards, and documentation in support of the deployment, management, and sustainability of a centralized corporate Business Continuity program

Additional Primary Responsibilities

• Perform continuous monitoring of all program activities and identify areas of opportunity for improvement, cost reduction, innovation, automation, and enhanced operational efficiency
• Monitor and ensure the accuracy, quality, security, and usability of all systems and data which comprise the Business Continuity systems platforms
• Perform regular reviews and update all program materials to ensure that the quality, accuracy, and relevancy of documentation is consistently maintained as per corporate standards
• Research and incorporate both industry standards and best practices into the Business Continuity program as appropriate
• Support the development of the enterprise Crisis Management Center which will be the centralized location for the execution of all Business Continuity plans in the event of a business interruption incident
• Develop and execute Business Continuity outreach and awareness efforts to ensure current methodologies, best practices, roles, and responsibilities are communicated to all stakeholders

Minimum Qualifications

• Bachelor’s degree with a minimum of 7 to 10 years’ experience in Business Continuity, Disaster Recovery, and Crisis Management with at least 2 years of people leadership experience
• An active Business Continuity certification (e.g., ABCP, CBCP, MBCP, ARM, CRM) is required.
• Project Management Professional (PMP) certification is preferred, but not required.
• Disciplined program, project, and time management skills with the proven ability to work in a cross functional, matrixed, and diverse workforce environment.
• Working knowledge of industry “best practice” frameworks including DRII, COBIT, NIST, ITIL, and ISO22301
• Knowledge and experience in supply chain logistics, warehouse operations, and distribution management is preferred.
• Proven experience communicating, presenting, and working with executive management teams.
• Ability to provide after-hours or on-call support as required.

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20 lbs
• Flexibility to travel when required

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.  Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees.  Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.

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