Job Title:  Director, Workforce Operations & Legal Technology

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.
 
The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents & Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.
 
As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more. 
 
By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people. 

Overview

The Director, Workforce Operations & Legal Technology, is responsible for overseeing the technology portfolio and budgets (operational and project) across enterprise-wide talent management and legal functions. This role drives strategic alignment of technology initiatives with business goals in areas such as workforce management, contingent labor, timekeeping, contract lifecycle management, and enterprise content management. The Director leads a team of technology professionals focused on delivering scalable, secure, and innovative solutions using platforms like Fieldglass, UKG Dimensions, OpenText xECM, and DocuSign CLM.

Duties and Responsibilities

Strategic Leadership

• As the Product Owner over these product teams, develop and execute a comprehensive technology strategy for talent management (focused on timekeeping and shared services) and legal domains aligned with enterprise objectives.
• Lead strategic planning and prioritization of technology initiatives to enhance workforce and legal operations.
• Provide vision and leadership for short-term execution and long-term innovation in talent and legal technologies.

Talent Management Technology

• Oversee implementation and optimization of Fieldglass for contingent workforce management and UKG Dimensions for timekeeping and scheduling across 25,000 employees.
• Collaborate with Shared Services, Legal, Operations, HR and field teams to ensure systems meet compliance, labor regulations, and operational efficiency.
• Drive integration of talent systems with payroll, finance, and analytics platforms.

Legal Technology Strategy

• Lead deployment and governance of OpenText xECM for on-premise document and records management.
• Manage DocuSign CLM for contract lifecycle automation, ensuring legal compliance and operational transparency.
• Partner with Legal, Procurement, and Compliance teams to streamline workflows and mitigate risk.

Portfolio & Budget Management

• Manage technology budgets and resource allocation across time management/talent and legal domains.
• Develop business cases and cost-benefit analyses for new initiatives and upgrades.
• Ensure alignment of technology investments with business priorities and ROI.

Team Development & Collaboration

• Lead, mentor, and develop a high-performing team of technology professionals.
• Foster cross-functional collaboration with HR, Legal, IT, and external vendors.
• Promote a culture of innovation, agility, and continuous improvement.

Operational Excellence

• Ensure maximum uptime and performance of talent and legal systems.
• Direct disaster recovery and business continuity planning for critical platforms.
• Monitor service levels and system performance to ensure user satisfaction and compliance.

Governance & Compliance

• Define and enforce policies and standards for acquiring, implementing, and operating talent and legal technologies.
• Ensure systems adhere to data privacy, security, and regulatory requirements.
• Stay current with industry trends and emerging technologies to maintain a competitive edge.

Minimum Qualifications/Requirements

• Education: Bachelor’s degree in Business, Information Systems, HR Technology, Legal Studies, or related field. Master’s degree preferred.
• Experience: 10+ years in technology management with a focus on HR and/or legal systems.
• Leadership: Proven experience in team development, coaching, and strategic leadership through agile delivery.
• Technology Expertise: Deep understanding of SAP Fieldglass (as a talent marketplace), UKG Dimensions, OpenText xECM, and DocuSign CLM.
• Project Management: Strong background in Agile and Waterfall methodologies. Agile certification and proven delivery in agile preferred.
• Communication: Excellent written and verbal communication skills across technical and non-technical audiences.
• Business Acumen: Ability to translate business needs into technology solutions with measurable impact.

Preferred Qualifications

• Master’s Degree in HR Technology, Legal Informatics, or related field.
• Certifications in Project Management (PMI), Agile, or relevant platforms (e.g., UKG, DocuSign).
• Experience in regulated industries such as food & beverage, CPG, or distribution.
• Expertise in workforce analytics, contract lifecycle automation, and enterprise content management.
• Familiarity with ITIL, Six Sigma, and strategic dependency mapping.
• Proficiency in MS Suite, SAP integrations, and technical contract lifecycle management.

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor), or mobile device
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, squatting, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.