Job Title:  Senior Manager, Accounts Receivable

What You Need To Know

Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to bring their best selves to work. As the premier wine and spirits distributor, Southern Glazer’s isn't just one of Forbes’ Top Private Companies; it's a family-owned business with deep roots dating back to 1933.

The reputation of Southern Glazer’s is well-established, and it's no surprise that we are regularly recognized for our culture. Southern Glazer’s has been recognized by Newsweek as one of America’s Greatest Workplaces for Inclusion and Diversity, as well as for Women and Parents and Families. These accolades speak volumes about our commitment to creating a supportive and inclusive culture of belonging for all employees.

As a full-time employee, you can choose from a wide-ranging menu of our Top Shelf Benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan. We also offer tuition assistance, a wellness program, parental leave, vacation accrual, paid sick leave, and more.

By joining Southern Glazer’s, you would be part of a team that values excellence, innovation, and community. This is more than just a job – it's an opportunity to build the future of beverage distribution and grow with a company that truly cares about its people.

Overview

The Senior Manager, Accounts Receivable, is responsible for leading the accounts receivable (AR) function and standardizing processes and procedures across the country. This role oversees day-to-day operations and is responsible for implementing process improvement strategies, driving collections performance, reducing past-due balances, timely cash application, and reporting across multiple business units.  The senior manager drives operational excellence, implements best practices, and ensures compliance with company policies and regulatory requirements.

Primary Responsibilities

• Lead, mentor, and develop a team of AR professionals, setting clear objectives and performance metrics
• Oversee the daily operations of the AR department, including payment processing, collections, cash application, lockbox payments, electronic payments, and account reconciliation
• Collaborate with Managers, Supervisors and agents to facilitate and foster a spirit of innovation and inclusion
• Review the staff's performance, determine training needs and schedule training session
• Develop, implement, and continuously improve AR policies, procedures, and controls to ensure accuracy, efficiency, and compliance with both internal and external policies and regulations
• Analyze AR aging reports and key metrics, identifying trends and developing strategies to reduce overdue accounts and improve days sales outstanding (DSO)
• Establish KPIs and reporting to monitor performance, aging trends, credit risk, collection effectiveness, and write-offs
• Foster a service-oriented culture and build strong relationships with internal stakeholders (Customer, Sales, Operations, Customer Service) and key customers to facilitate prompt payment and resolve escalated issues

Additional Primary Responsibilities

• Drive harmonization of AR processes across regions and business lines, leveraging past practices
• Utilize data analytics and reporting tools to provide actionable insights and present findings to senior leadership
• Ensure compliance with internal controls
• Drive the adoption of technology and champion automation within AR processes to enhance efficiency and accuracy
• Represent AR in cross-functional projects, system implementations, and process improvements

Minimum Qualifications

• Bachelor's degree in accounting, finance, business, or a related field; CPA or similar certification is a plus
• Proven experience (typically 7-10 years) in accounts receivable management, with at least 5 years in a supervisory or managerial role, preferably in a large high volume, multi-state, multi-system environment
• Proficient in MS Office (Word, Excel, Outlook, and PowerPoint).  Advanced Excel/data analysis skills
• Deep knowledge of end-to-end AR processes, collections, cash application, and credit management best practices
• Proficiency with major accounting and ERP systems (e.g., SAP, AS400)
• Demonstrated ability to lead teams, drive process improvements, and manage change in a complex, fast-paced environment
• Strong analytical, problem-solving, decision-making, time management and multi-tasking skills
• Excellent communication, negotiation, and customer service skills with ability to influence at all levels.  Ability to influence without direct authority in a matrixed environment
• High attention to detail, integrity, and confidentiality in handling financial data
• Ability to Travel: Up to 50%

Physical Demands

• Physical demands include a considerable amount of time sitting and typing/keyboarding, using a computer (e.g., keyboard, mouse, and monitor) or adding machine
• Physical demands with activity or condition may occasionally include walking, bending, reaching, standing, and stooping
• May require occasional lifting/lowering, pushing, carrying, or pulling up to 20 lbs

EEO Statement

Southern Glazer's Wine and Spirits, an Affirmative Action/EEO employer, prohibits discrimination and harassment of any type and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SGWS complies with all federal, state and local laws concerning consideration of a qualified applicant's arrest and/or criminal conviction records. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.